Delivery Information
We aim to deliver your order quickly and safely. Below are the details about processing, shipping methods, costs, and tracking.
Order Processing Time
- Orders are processed within 1–2 business days (excluding weekends and public holidays).
- Custom or personalized items may take longer—check the product page for estimated lead times.
Shipping Options & Estimated Delivery Times
- Standard Shipping: 3–7 business days (domestic).
- Express Shipping: 1–3 business days (domestic).
- International Shipping: 7–21 business days depending on destination and customs.
Shipping Costs
Shipping fees depend on weight, destination, and selected shipping method. Exact shipping cost is calculated at checkout. We sometimes offer free shipping promotions—check the homepage or your cart.
Tracking Your Order
After your order ships, we will email a tracking number. Use this number to follow the delivery status on the carrier’s website. If you need help tracking, contact us at info@hawameerwear.com.
Failed Delivery & Returns to Sender
- If a delivery attempt fails, the carrier may leave a notice or return the item to a local pickup point.
- If a parcel is returned to us due to incorrect address or refusal of delivery, we will contact you. Additional shipping fees may apply for re-delivery.
Customs, Duties & Taxes (International Orders)
International orders may be subject to customs duties, import taxes, or other fees. These charges are the responsibility of the recipient. Delivery times may be extended by customs processing.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, contact us immediately with your order number and photos (if damaged). We will investigate with the carrier and help resolve the issue.
Contact & Support
For delivery questions, email info@hawameerwear.com or use our contact form. Please include your order number for faster assistance.